Broadway Dental Adds New Employees and Patients in 2012

08.20.12

DENISON, IA –Reflecting Broadway Dental's commitment to exceptional care, new staff additions have been made to ensure an optimal patient experience as the clinic continues to welcome new business. Assistants Tami McCollough and Carmen Weed are the newest professionals to join the Broadway Dental team. McCollough began working in January while Weed was hired in June. Broadway Dental says the newly remodeled clinic (which opened late last year) in conjunction with staff additions have greatly improved patient comfort even as the number of patients has risen.

Dr. Ryan Bygness, D.D.S. reflected on the numerous improvements of the past year, saying "It is good we thought ahead during the redesign of the clinic because I think our patient numbers have grown faster than expected." The new clinic has additional exam and operatory rooms, as well as a spacious waiting room, to ensure a comfortable and positive patient experience. Despite the recent surge in patient numbers, the space is designed to facilitate even more growth in the future. "Some of the exam rooms are still rarely or never used, so we have room to grow when the time comes," said Dr. Bygness. "Every time we welcome new patients, we just need to assess the number of people on hand to ensure we always meet our standards for personal, highly attentive service."

New hires McCollough and Weed say they are committed to providing that high level of service that Broadway Dental patients continue visiting for. Both have previous experience in the dental industry but have learned new things about focusing on the patient experience while working at Broadway Dental. "I was a patient with Broadway as I was growing up, so I know why people love coming here," said Weed. "I'm enjoying being able to provide exceptional care as part of the team."